Case study · WooCommerce

Grommet's Leathercraft

An online store for a leather workshop that has been making goods by hand since 2006, with custom options that used to take a phone call.

Visit grommetsleathercraft.com
Client
Handmade leather goods
Location
California, USA
Services
Online store
Built with
WordPress, WooCommerce
Grommet's Leathercraft homepage, full page
01 · The brief

Handmade products with a lot of options.

Grommet's Leathercraft makes clothing, costumes, bags and accessories by hand. Many pieces come in several sizes, colours and finishes, and some are made to order.

The brief was a store where customers can browse by category, pick every option themselves and check out without emailing back and forth first.

02 · What we built

A store that handles the details.

  1. Browse by category

    Clothing and costumes, bags and luggage, ready to ship items and limited runs, each easy to find from the home page.

  2. Variants and custom order options

    Sizes, colours and made-to-order choices are picked on the product page, so the order arrives complete.

  3. Cart, checkout and shipping rules

    A straightforward checkout with shipping set up for how the workshop actually sends orders.

03 · From browse to order

Custom orders without the back and forth.

  1. Step 1

    Customer browses

    By category or ready to ship items.

  2. Step 2

    Options chosen

    Size, colour and custom details on the page.

  3. Step 3

    Checkout

    Shipping worked out automatically.

  4. Step 4

    Workshop notified

    The order arrives with every detail.

04 · The result
  • Fewer emails per order

    Customers choose their own options, so orders arrive ready to make.

  • Easier to shop

    Clear categories help people find the right piece quickly.

  • Easy to run

    The workshop adds products and limited runs without a developer.

Want something like this for your business?

A free 30 minute call, then a fixed-price plan within two business days.

Chat on WhatsApp