Terms and conditions

Last updated: September 25, 2026

About these terms

These terms are an agreement between you and AM Computers LLC ("AM Computers", "we", "us"), 2138 Alabaster Estate Dr, Richmond, TX 77469, United States. They apply when you use www.amcomputerstx.com, hire us for a service, subscribe to a support plan or buy a license for our WordPress plugin. By paying us or accepting a proposal, you agree to them. If you are buying for a business, you confirm you are allowed to accept these terms on its behalf.

For a client project, our written proposal adds the details: scope, price, payment schedule and timeline. If the proposal and these terms disagree, the proposal wins for that project.

What we sell

• Websites and online stores: design and build of marketing sites, booking sites and online stores, delivered as a one-off project.
• Automation: connecting your forms, CRM, calendar, payments and messaging tools, including AI features, delivered as a one-off project.
• Support plans: monthly or yearly subscriptions for updates, backups, monitoring, small changes and phone and email support.
• Hourly or one-off fixes: repairs and changes to existing sites, quoted before we start.
• AM Computers Migration Guru licenses: yearly subscriptions to our WordPress backup and migration plugin, giving updates, premium features and support.

All our services are digital and delivered online. We do not sell or ship physical goods.

Quotes and prices

• All prices are in US dollars (USD).
• Projects are quoted at a fixed price in a written proposal after a free call. A proposal is valid for 30 days unless it says otherwise.
• Support plan and plugin license prices are shown before you pay, on the proposal, invoice or checkout page.
• Sales tax is added where the law requires it and is shown before you pay.
• Work outside the agreed scope is quoted separately, and we only start it after you approve it in writing.

Payments

• Payments are processed by Stripe, through a secure Stripe checkout, invoice or payment link. We accept the cards and payment methods shown at checkout.
• Card security: your card details are sent directly to Stripe over an encrypted (TLS) connection and are never stored on our servers. Stripe is certified to PCI DSS Service Provider Level 1. See our privacy policy for how payment information is handled.
• For projects, the proposal sets the payment schedule, usually a deposit before work starts and the balance at agreed milestones or launch. Each invoice shows its due date.
• If an invoice is overdue, we may pause work until it is paid, and we will tell you before we do.

Subscriptions and renewals

Support plans and plugin licenses are subscriptions. By starting one, you authorize us, through Stripe, to charge your saved payment method at the start of each billing period until you cancel.

• Before you subscribe, we show the price, the billing period (monthly or yearly) and what is included.
• Subscriptions renew automatically at the end of each period.
• For yearly subscriptions, we email you a reminder before each renewal.
• We give at least 30 days' notice by email before a price change affects your renewal. You can cancel before it takes effect.
• If a renewal payment fails, Stripe may retry it. If it still fails, we may pause the service until payment is made.

Cancellation

• Subscriptions: cancel at any time by emailing info@amcomputerstx.com or through the billing link in any receipt. Cancellation stops the next renewal, and your service continues until the end of the period you have already paid for.
• Projects: you can cancel a project at any time by telling us in writing. You pay for the work done up to that point, as set out in Refund policy, and we hand over everything completed so far.
• Our right to cancel: we may end a service if you seriously or repeatedly break these terms, or if we can no longer provide it. If we end a service for any reason other than your breach, we refund any prepaid amount for the time or work we will not deliver.

Refund policy

How to ask for a refund: email info@amcomputerstx.com with your name, the email you paid with and what the payment was for. We reply within one business day. Approved refunds go back to the original payment method through Stripe and usually appear within 5 to 10 business days. Where the law in your country gives you more rights, those rights apply.

Delivery

• Projects: delivered online on the timeline in your proposal. We build on a private staging link, then launch on hosting in your name and hand over all logins, files and code.
• Support plans: start within one week of your first payment. Work is done remotely and reported to you each month.
• Plugin licenses: your license key and download link are emailed to you straight after payment. If you do not receive them within one hour, contact us.
• Timelines depend on you sending content, access and feedback on time. If that is delayed, the timeline moves by the same amount.

Your part

• Give us accurate information, the content and access we need, and timely feedback.
• Make sure you have the rights to any text, images, logos and data you give us.
• Do not use our services or plugin for anything illegal, harmful, infringing or deceptive, or on sites you do not own or have permission to manage.
• Keep your own logins secure and tell us if you think one has been compromised.

Who owns the work

• Once you have paid in full, you own the website, content and custom code we create for you. Domains, hosting and accounts are set up in your name.
• We keep ownership of our own tools, code libraries and know-how that existed before your project or are not specific to it, and you get a permanent license to use them as part of your project.
• Third-party software, themes, plugins and fonts stay under their own licenses.
• We may show your project in our portfolio unless you ask us not to.

Third-party services

Your project may rely on services we do not control, such as hosting, domain registrars, WordPress, Shopify, Google, Stripe and AI providers. Their own terms apply to your use of them, and their fees are yours unless your proposal says otherwise. We are not responsible for their outages, price changes or policy changes, but we will help you work around them.

Plugin license terms

• A license covers the number of sites in your plan, for the period you paid for. License keys are for your use only. Do not share, resell or publish them.
• While your license is active you get plugin updates and email support at info@amcomputerstx.com, answered on business days, usually within one business day. We may change or remove features in updates, and we note it in the changelog.
• Backups are your responsibility. Backups and migrations depend on your server, hosting limits, other plugins and the storage you connect, and they can fail. Keep more than one copy of anything important, test your restores, and make sure you have a working backup before you restore or migrate a live site.
• Storage you connect, such as Google Drive, is governed by that provider's terms. The plugin only works with the files it creates there. How the Google Drive connection handles your data is explained in our privacy policy.
• Do not misuse our connection service at connect.amcomputerstx.com, for example by sending automated requests or trying to get around its limits. We may block access that looks like abuse.
• If you use the plugin without a paid license, these terms still apply, except the sections on payments, subscriptions and refunds.

Our guarantee

We fix defects in the work we deliver, at no charge, if you report them within 30 days of launch or delivery. This does not cover problems caused by changes made by you or others, third-party updates or outages, or new features.

Apart from that guarantee, and to the extent the law allows, our services and plugin are provided "as is". We do not promise that they will be error free, work with every host, plugin or browser, or bring a particular business result.

Limits of liability

To the extent the law allows, we are not liable for lost profits, lost data, downtime or any indirect or consequential loss. Our total liability for any claim is limited to the amount you paid us for the service or license the claim relates to in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

You agree to cover our reasonable costs from claims caused by content or materials you provided or by your breach of these terms.

Disputes and chargebacks

If you are unhappy with anything, please contact us first at info@amcomputerstx.com or (346) 390-3356. Most problems are solved quickly that way, and it is faster than a card dispute. If you open a chargeback for a payment that these terms say is not refundable, we will share our records of the order, the work delivered and our communication with you with Stripe and your card issuer.

General terms

• Confidentiality: we keep your business information and your systems' data confidential, as described in our privacy policy.
• Export and sanctions: our services and plugin are subject to United States export control and sanctions laws. We do not provide them to people or places those laws prohibit.
• Governing law: these terms are governed by the laws of the State of Texas, United States. Any dispute will be handled in the courts of Fort Bend County, Texas, unless the law where you live requires otherwise.
• Changes: we may update these terms. The version in force when you pay applies to that purchase. For subscriptions, we email you before a material change affects your next renewal.
• Other: if part of these terms cannot be enforced, the rest still applies. If we do not enforce a right straight away, we have not given it up.

Contact us

For questions about these terms, billing, cancellations or refunds: